Education Services

All payments must be received at least 10 business days before the start of class.

We accept American Express, Master Card, Visa, and Discover.

If payment by credit card is not possible, VMware will accept purchase orders no less than 10 business days before the start of class.

Purchase Orders will NOT be accepted unless they contain all the following details: Purchase Order Requirements

Student enrollment status will remain pending until VMware has received acceptable payment. Once received, an email confirmation will be sent to the student and the coordinator if registered by another.

If payment by check is necessary, VMware must receive the check at least 10 business days before the start of class. Mail all checks to: refer to appropriate Supplier Information Sheets

All students MUST register themselves online. (Submission of a Purchase Order does not register a student.) Purchase Orders must be:

Domestic Purchase Order Requirements
International Purchase Order Requirements

All students MUST register themselves online. (Submission of a Purchase Order does not register a student.) Purchase Orders must be transmitted by fax 650-739-0499, be received by VMware at least 10 business days before the start of class, and contain the following information:

VMware Supplier Address (See below)
Student Company Name
Purchase Order Number
Bill to address, contact name, phone and email
Ship to address, contact name, phone and email
Net Terms 30 days
USD currency (Please note purchase orders in foreign currency are not accepted)
Authorized Signature (handwritten on the purchase order)
Quantity of items being purchased
Description of items being purchased
Per unit cost of items
Total cost of all items combined
Purchasing agent and contact phone number

VMware Inc.
3401 Hillview Ave.
Palo Alto, CA., 94304
Telephone: 1-866-377-4710
Fax: 1-650-739-0499

All students MUST register themselves online. (Submission of a Purchase Order does not register a student.) Purchase Orders must be transmitted by fax 650-739-0499, be received by VMware at least 10 business days before the start of class, and contain the following information:

VMware Supplier Address (See below)
Student Company Name
Purchase Order Number
Bill to address, contact name, phone and email
Ship to address, contact name, phone and email
Net Terms 30 days
USD currency (Please note purchase orders in foreign currency are not accepted)
Authorized Signature (handwritten on the purchase order)
Quantity of items being purchased
Description of items being purchased
Per unit cost of items
Total cost of all items combined
Purchasing agent and contact phone number

International Purchase Orders (processed outside the United States) must display the VMware Supplier Address:

VMware International Limited
Parnell House, Barrack Square,
Ballincollig
Co. Cork,
Rep. Ireland
Telephone: +353-21-466 0000

Fax the Purchase Order to +1-650-739-0499, Attn: Education.
Refer to your registration number in all correspondence.

Checks must be mailed to the appropriate address based on your billing office location.

For all checks processed in the United States, mail check to:

VMware, Inc.
Dept. CH10806
Palatine, IL 60055-0806
**Attach student registration details to the check at all times**

For all checks processed outside the United States (International including Canada) mail check to:

VMware International Limited

VMware Consulting and Training Credits are pre-paid services dollars which can be redeemed for any combination of VMware packaged consulting, custom consulting or training. Credits provide customers with the flexibility to allocate budget for services and use the services when needed. To redeem credits for education classes, follow the standard registration process. When the payment question comes up, select pay with PSO credits. The Credits Frequently Ask Questions (view file for additional details) provides step-by-step instruction. More information can be found at www.vmware.com/services or by contacting your local VMware representative.

Tax may be applicable in some cases and will be assessed upon transaction of a credit card or invoice against a purchase order. It is not necessary to include tax on a Purchase Order.

If you need to reschedule a class or select a different course, contact VMware Education 1-866-377-4710(3,1).

We are happy to accept participant substitutions any time prior to the class, provided the new participants meet the course prerequisites and foundational knowledge requirements.

We do not take registrations via fax or phone. Please register online at http://mylearn.vmware.com/mgrReg/courses.cfm

If you experience difficulties registering online contact VMware, Education Services 1-866-377-4710 or email education@vmware.com.

Register online at http://mylearn.vmware.com/mgrReg/courses.cfm

Be sure to use your business email account to ensure correct pricing is applied.

To register others begin by creating your own account. You'll later be prompted to provide [change] the student's information.

Please contact VMware Education to report a cancellation.
1-866-377-4710
education@vmware.com

Class is approximately a 50/50 mixture of lab and lecture. Approximately 1/2 of the labs that will be provided are considered "optional". Even so, the class is generally tight from a scheduling standpoint. In order to help with timing issues, lunch will be served onsite each day of the class. Breakfast and an afternoon snack are usually available as well. We do provide vegetarian choices but please contact us if you have specific dietary needs.

Your instructor may give you the option of working through labs while you eat lunch in order to add as much as possible to the course content or to allow you to leave a little earlier on the last day of class.

Please note that the course materials are rather heavy (about 9 lbs). Please make arrangements to ship or carry your books home. Currently we provide a bag to carry them in after successful completion of the class. However this is subject to availability and shipping.

The above applies only to those classes run by VMware. Classes run by partners are subject to the partner’s rules and capabilities and are not controlled by VMware.

Basic Linux command line knowledge is useful, but not required. Your instructor should cover what you need during the class.

You should make your instructor aware of any hearing or vision impairments before class begins on the first day. If you need other assistance, please contact the training center prior to attending the class.

Notepads and pens are usually provided in your student kit, however back ups are always a good idea. Computers, course materials and software will be provided at class.

VMware, Inc.
Attn. Education
3401 Hillview Ave.
Palo Alto, CA 94304
USA

To speak with an Education Advisor, call: 1-877-735-1355
Education@vmware.com

For registration, billing, or credits questions, call: 1-866-377-4710

Customers tell us our training is outstanding, because we understand the jobs you do, as well as the building blocks required to successfully implement your system. Our curriculum is designed in a particular sequence to build on subsequent concepts and develop your expertise in an organized, manageable fashion.

Participants are required to complete prerequisites so that the entire class can move forward as a group. VMware, Inc. reserves the right to deny registration in a course for which the prerequisite has not been met.

Invoices are processed the week of the class.

If you need an invoice to generate payment, please contact your VMware sales representative. Alternatively, email education@vmware.com and request a proforma invoice. Please state the student's complete name, date and location of the class, student's company name, billing and shipping address, contact email and phone number.

Please allow 2-3 days for processing.

Our schedule is updated daily. If you cannot find what you're looking for, send a request to education@vmware.com.

We will try our best to meet your request or offer helpful alternatives.

We will confirm your seat in a class upon receipt of a credit card or acceptable purchase order. As it often takes several days to obtain a PO from your company, some participants have found it useful to guarantee their seat with a credit card. An alternative form of payment can be substituted at any time up to the start of the class and a credit can be issued against your credit card. If payment is not received by the first day of class your card will be charged in full.

Registration is considered pending and unconfirmed until payment is received.

You will receive an email confirmation once payment has been received.